• Managed Print Plan, Document Management
Printers and photocopiers are essential office tools and when they are not working, the disruption can slow you down at best and cost your business money at worst.
When a problem does occur, you need to be up and working again as quickly as possible. Our fully manufacturer trained and highly skilled technicians are on-hand to get you back on-line and printing. Support can be provided through either a comprehensive service level agreement or on an ah-hoc basis. Whether it’s over the phone, through remote desktop connections or by coming out to your workplace, our care and support service is all your business needs.
  • Managed Print Plan, Document Management

AFP Digital – The Document People

Print Fleet SLAs

If you have increasing numbers of printers in your office, work across multiple sites or just find that your printer fleet is becoming too much of a burden to manage, then a Service Level Agreement with AFP Digital could be the answer.

Our SLAs are built around the individual needs of your business. From response times and spares to spare units, holiday cover and remote desktop support, we will build a support agreement that reflects your needs and addresses your problems.

Our engineers are all highly experienced, knowledgeable and manufacturer trained. Whether you simply need a patch cable replaced, a fault repaired or new printer installed, we have the manpower and expertise to keep you operating at your fullest.

Call AFP Digital on 01924 201737 or email at: info@afpdigital.co.uk to find out how we can tailor a printer fleet support agreement to meet the needs of your business.

Adhoc Support

There is never a good time for a printer to stop working and they always seem to fail at the time when you need them the most. When you have a printer that’s not working and need to get it up and working quickly, AFP Digital’s team of manufacturer trained printer and copier engineers could be the answer.

From on-site repair to remote desktop and telephone support, we have a team of engineers who are on-hand to deal with your problem and get you back up and working. You don’t need to have purchased your unit from AFP Digital and there’s no need for lengthy support contracts either – the AFP Digital Engineering team will help you get your office printing again no matter what.

If you have a printer that’s stopped working, don’t wait, give us a call on 01924 201737 and let us get you back up and working.

Case Studies

 

  • Managed Print Plan, Document Management

The Document Lifecycle

From the moment a document is created through to its archiving or even destruction, each stage of its life places different demands on your business. The average person sends and receives 121 emails per day, many of which need to be stored, archived and retrieved – and that is just email. AFP Digital offer a range of solutions that manage the entire document lifecycle.

From Productivity and Workflow management to Secure Archiving and Destruction, we have a product that will improve your document management.

Every document goes through the same, simple steps from its creation to its eventual archiving and destruction. Whether it’s storage on your office network, printing and filing or archiving for long term storage, an effective plan for your documents can help to make your business more efficient and effective.

Having the right tools in place for each stage of document’s lifecycle can allow your business to run more smoothly, put important information in the hands of the people who need it, when they need it, or just save money by making your office more ‘user-friendly’. Knowing where your documents are in their lifecycle and having a process and tool ready to use can revolutionise your business.

The document lifecycle is broken in to three simple steps:

Produce

The creation of documents and files, from emails through to reports, invoices to everyday correspondence.

Everything that your business produces, prints and creates begins at the ‘Produce’ stage.

Receive

Effective storage for all types of files, both electronic and physical is essential for the running of a successful business.

As soon as the day’s post is opened and new information lands on your team’s desks your documents are moving through their ‘Retrieve’ stage.

Archive

A document without a purpose is nothing at all. Everything your business produces is created with a purpose and with the intention that it will be needed again.

Knowing where things are and being able to retrieve them quickly, the moment that they are needed is essential. Here your documents sit in the ‘Archive’ stage.

"From our experience AFP Digital are extremely customer-focused and have provided our businesses with an excellent level of customer service. I think we have been able to save in the region of 15-20% per annum on our print costs. The machines are fit for purpose – we haven’t had a breakdown, and the engineers visit regularly to service and maintain the machines. We are very impressed with AFP, and wouldn’t hesitate to recommend them (as I already have to some of my business colleagues). If you decide to award them your business, I hope you receive the same great standard of service that we have enjoyed."

Paul Warren, Finance Director, Eadon, Lockwood & Riddle Limited

  • Managed Print Plan, Document Management

Book your free healthcheck

Is your business document ready? You could be wasting time and money by not making the most of the latest print and document management technologies.

Book a free document lifecycle audit and The Document People will quickly identify where you could be saving time, money and space.

AFP Digital – The Document People

Services

Who are AFP Digital?

AFP Digital

Unit 1, The Antler Complex
Bruntcliffe Way
Morley
Leeds
LS27 0JG

Telephone: 01924 201 737
Email: info@afpdigital.co.uk

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